Perspectives on digital infrastructure, connected care, claims administration, and interoperability — written for the people building healthcare insurance systems across Africa.
Universal Health Coverage is a policy goal. Digital infrastructure is what actually delivers it — or quietly prevents it. What that infrastructure needs to get right.
Read the Article →Most healthcare systems still treat financing and delivery as separate concerns, administered by separate systems. That separation has a cost — and it's paid by patients.
Read the Article →Claims administration across much of Africa still runs on paper, phone calls, and manual reconciliation. What a modern claims system actually looks like — and why the shift is overdue.
Read the Article →National health insurance schemes fail or succeed on infrastructure decisions made years before anyone notices them. What those decisions are, and how to get them right early.
Read the Article →Every claim contains information far more valuable than the reimbursement it triggers. Most systems throw that information away. Here's what it takes to keep it.
Read the Article →"Interoperable" gets used loosely in health tech marketing. What it should actually mean for an organization deciding whether a platform will trap them or set them free.
Read the Article →
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